The Jasons take on...

100 Episodes

1. Speaking the Customer's Language

   Published: 9/28/2021
2. CS Ops is the Secret to Customer Success!

   Published: 9/21/2021
3. Guest: Prithwi Dasgupta - Customer Success Tools & Tech of Tomorrow

   Published: 8/10/2021
4. Scaling Customer Success

   Published: 8/3/2021
5. Guest: Jared Orr - Career Journeys in Customer Success

   Published: 7/20/2021
6. Guest: Sasi Yajamanyam - The State of Customer Success Today

   Published: 7/13/2021
7. Guest: Donna Weber - Creating High-Impact Customer Onboarding Programs

   Published: 7/6/2021
8. What is Customer Lifetime Value (CLTV)

   Published: 6/29/2021
9. Guest: Marty Kaufman - Proving the Value of Customer Success

   Published: 6/15/2021
10. Guest: Esben Friis-Jensen - Maximizing Product-Led Growth

    Published: 4/27/2021
11. Guest Ross Fulton: Operationalizing Your Customer Success Strategy

    Published: 4/20/2021
12. Guest Marten Jagers: Turning Strategy Into Outcomes

    Published: 4/13/2021
13. Why You Need a Chief Customer Officer (CCO)

    Published: 4/7/2021
14. Guest: Jack Choppin - The Power of Networking

    Published: 3/30/2021
15. Guest: Chad Hordenfeldt - Building and Using Trust to Drive Success

    Published: 3/16/2021
16. Guest: Mike Sasaki - Customer Journey Mapping & Programatizing Customer Success

    Published: 3/9/2021
17. Guest: Rav Daliwal - Why Do Venture Capitalists Care About Customer Success?

    Published: 3/2/2021
18. Guest: Eric Kades - Using AI and Automation to Scale Customer Success

    Published: 2/16/2021
19. What Sales Leaders Need to Know About Customer Success

    Published: 2/9/2021
20. Guests: Dave Duke & Mat Sweezey - "The Performance Economy: Experience vs. Outcomes"

    Published: 1/27/2021