The Jasons take on...

100 Episodes

1. Customer Centricity in 2025: Leading Strategies for Business Growth

   Published: 12/17/2024
2. Handling Customer Exits: Essential Strategies for Offboarding Customers

   Published: 12/10/2024
3. Guest: Jay Nathan - Exploring the Future of Customer Success

   Published: 12/3/2024
4. Guest: Summie Yeung - How Coaching Builds Resilience

   Published: 10/1/2024
5. Guest: Edward Chiu - Customer Led Growth

   Published: 9/17/2024
6. Guests:Casey Trujillo & Todd Kirk - Building Commercially Confident Teams

   Published: 7/30/2024
7. Guest: Dan Gianfreda - Proactive to Reactive Customer Success

   Published: 7/17/2024
8. Guest: Dave Jackson - The big challenges in customer success today

   Published: 3/19/2024
9. Guest: Vicky Kennedy - The Future of Customer Education

   Published: 3/12/2024
10. Guest: Jennifer Chiang - Product and CS Alignment

    Published: 12/19/2023
11. Guest: Rohan Tailor - CS Talent Market Today

    Published: 12/12/2023
12. Guest: Alex Farmer - CS Excellence

    Published: 12/6/2023
13. Guest: Jay Nathan- Playing for the long game

    Published: 8/21/2023
14. Guest: Vanessa Neurohr - Scaling CS via Customer Education

    Published: 7/21/2023
15. Guest: Pat Phelan - The Journey to Becoming A Chief Customer Officer

    Published: 4/12/2023
16. Guest: Jay Nathan - Strategic Behaviour As It Relates To Customer Success

    Published: 3/23/2023
17. Guest: Maranda Dziekonski - What does the future customer success manager look like?

    Published: 3/14/2023
18. Guest: Ryan Johansen - The Impact of Burnout to our Mental Well-Being

    Published: 3/7/2023
19. Guest: Jamie Bertasi - Customer Success Predictions for 2023

    Published: 12/20/2022
20. Guest: Deborah Andrews - The Acceleration of Customer Success Operations

    Published: 12/6/2022