S2 Ep22: Mimi Nicklin is Softening the CEO edge

‘Empathetic leaders,’ as she tells it, ‘see how others are seeing the world, understand why they are doing what they are doing, but crucially, they are doing it with them, feeling it with them, being it with them, so that they can understand ‘impact’ and consequence from their team’s perspective. That in itself unlocks a new kind of flourishing that no amount of top-down, old-style corporate leadership will ever succeed in doing.