Automation and Process Mining with Harley Davis

Jerry is joined by Vice President of Automation Intelligence and leader of the IBM France Development Lab, Harley Davis. They set out to answer the most frequently asked question by The Art of Automation's audience: "Where do we start"? Harley explains the concept of Process Mining and how it takes a data-driven approach to translating an enterprise's desire for improved operations into actions and automations that can actually be implemented. He also discusses how Process Mining technology allows a business to simulate (using a "Digital Twin") what would improve if certain automations are applied, removing risk and justifying AI investments.  Art by David Ryan.  IBM Process Mining: https://www.ibm.com/cloud/learn/process-mining  myInvenio: https://www.ibm.com/docs/en/cloud-paks/1.0?topic=foundation-process-mining