Episode 13: Beware The Robo-Therapist (feat. Hannah Zeavin), June 8 2023

Emily and Alex talk to UC Berkeley scholar Hannah Zeavin about the case of the National Eating Disorders Association helpline, which tried to replace human volunteers with a chatbot--and why the datafication and automation of mental health services are an injustice that will disproportionately affect the already vulnerable. Content note: This is a conversation that touches on mental health, people in crisis, and exploitation. This episode was originally recorded on June 8, 2023. Watch the vid...