How AI reshapes offline retail - (A belated) BlackFriday Edition

The role of brick-and-mortar stores will shift from transactions to more immersive experiences. In this new omni-channel world the store is just a communications channel to inspire the customer and provide them with an augmented customer experience based on staff interactions. Offline facilities are here to stay, though; no wonder Amazon has also been eager to gain traction in the physical retail segment, explains Balázs Horváth, Director of Commercial Operations of Ultinous. This show is the property of Digitális Jólét Nonprofit Kft. All rights reserved. For terms and conditions of use please consult the relevant section at www.aihungary.hu. Music by audionautix.com