Plugged In: The SIAM Fix
ITIL® 4 Unplugged - Simplifying IT Service Management - A podcast by Con Punto y Koma
When services break and no one takes the blame, it’s time for a new approach. Tyler and Jessica unpack Service Integration and Management—what it is, why it matters, and how it transforms supplier chaos into coordinated service delivery. Featuring the return of Islarico, this episode shows how SIAM fixes more than just processes—it fixes trust.
