Why This Founder Rejected Online Bookings—and Tripled Client Revenue

In this episode of Founders, Future, with host Mishal Saeed, we sit down with Lori Davis, founder and CEO of My Reservation People, a virtual call center revolutionizing reservations for premium pet care facilities. Lori shares how she identified a critical gap in the $147B pet care industry—helping pet hotels convert inquiries into bookings while delivering personalized, trust-driven service. With proprietary training systems and a "goodness wins" philosophy, her team becomes an extension of...