What should you expect from an enterprise-grade attended RPA solution

Robotics Process Automation (RPA) is changing the way businesses operate. It can work independently or alongside people to streamline business processes. As RPA becomes more widely adopted, an increasing number of businesses are turning to automation to improve efficiency and accuracy, reduce operating costs, minimize the risk of human error, and will likely play a bigger role in the future of organizations. In today’s episode, Amalia talks with Amardeep Modi, a Vice President at Everest Group, about what RPA is and why it matters for organizations, what enterprises expect from an enterprise-grade attended RPA solutions, and how to make the most of attended RPA deployments. Amardeep is a seasoned advisor and leader with more than nine years of consulting and research experience. At Everest Group, Amardeep leads the service optimization technologies research and advisory practice globally. The majority of his work is focused on leading industry-defining research on intelligent automation technologies, such as attended RPA, unattended RPA, process mining, intelligent document processing, process orchestration, and conversational AI. Enjoy!