EP 181 | Dominic Constandi (ZoomInfo) - The value of a first impression

Today on the show we have Dominic Constandi, Chief Customer Officer of ZoomInfo. In this episode, Dominic shares his favourite country he has visited and how the experience has influenced his work in customer success. We then discussed what separates Disney from all other theme parks and we wrapped up by discussing how ZoomInfo unifies the customer experience across the various touch points and stops their customers from feeling like they are going through a generic process. As usual, I'm exc...