EP 146 | Tomer Suarez - How to convert your customer service from a “cost-center” into a profit driver

Today on the show we have Tomer Suarez, Co-Founder and CEO of Interai. In this episode, we talked about Interai’s mission to bring consumer technology to enterprise companies, and how they use visual data mapping to bring together an organization’s legacy tools without a single integration. Tomer then explains the process B2C enterprise companies need to take in order to achieve a 360 customer view, the problems they may face, and ultimately how it impacts retention. Finally, we discuss...